FAQ's

  • Is there free shipping?
  • Absolutely!  You can receive free shipping for purchases of $50 or more. It will be automatically marked as free at checkout. 

  

  • What is your return policy?
  • If an order needs to be cancelled, it should be cancelled within 24 hrs, otherwise it is likely it is already in the mail
  • Contact Dr. Soaper via the website contact page for any damaged products for replacement or refund
  • Otherwise products received in good condition are not eligible for return due to the nature of the products.  They cannot be restocked and resold. 

 

  •  Local Pickup in Newton, NC or Hickory, NC IS Available
  • If local pickup is desired it is usually done at my place of work: A Woman's View, in Hickory, NC.  Items are left at the front counter for pickup. Once picked up you will be reimbursed for your shipping costs.  If you want to use this service please contact me either via contact page or by email at: question@drsoaper.com so that I will have your package ready.